Team San Jose – Director of Ticketing

Position Summary

The Director of Ticket Operations will provide overall management of ticketing operations for any and all events taking place at all theater locations and the Convention Center, including box office operations, marketing of events, development, planning and implementation of all ticket sales processes, and supervising Ticketing staff. This position reports to the General Manager of Theaters.

Oakland Arena – Box Office Manager

Summary

The Box Office Manager at Oakland Arena and RingCentral Coliseum will be responsible for ensuring that the ticket office runs efficiently through proper training, event management, leadership, and the oversight of day-to-day functions and staff. The Box Office Manager will share the responsibility of maintaining strong relationships between various promoters (internal and external), artist representatives, venue management, and staff members. This position assists the Director of Ticketing in the overall administrative planning, direction, and policy implementation within the department.